The Nusuk Guide: book free Umrah and Rawdah permits on the Nusuk app, and register for Hajj on the Nusuk Hajj platform — step by step, with real screenshots.

Nusuk App Book Umrah &
Rawdah Permits Reserve your free permits for Masjid al-Haram and the Rawdah at the Prophet's Mosque — step by step. How to Book Rawdah Nusuk for Hajj Register
for Hajj Create your account and register for the Hajj season on the official Nusuk Hajj platform. How to Register on Nusuk Hajj

The journey · 7 chapters

Read the guide in order, or jump to what you need

Each chapter is its own page, with real screenshots and the exact taps. Follow them in sequence for the full journey — registration to the gates.

  1. 01Download & registerInstall the official app, sign up with email, and verify your passport and visa — including the “Something Went Wrong” fix.
  2. 02Book your Umrah permitPick a date and prayer-time slot, confirm, and save the QR ticket you’ll scan at Masjid al-Haram.
  3. 03Book & confirm your Rawdah permitChoose Males or Females, add companions, pick a time — then the 48-hour confirmation that keeps your seat.
  4. 04Find a Rawdah slotWhen batches drop, the :00 / :20 / :40 refresh method, and Instant Track for returning within 365 days.
  5. 05Gates, timing & what to bringGate 37 and the women’s gates, how early to arrive, and what’s prohibited inside the Prophet’s Mosque.
  6. 06Common mistakes & errorsTwelve problems that cover almost every Nusuk complaint — and the fix for each.
  7. 07Frequently asked questionsSixteen quick answers: permit costs, rebooking limits, children, web booking and more.
TL;DR · The short version
Everything in this guide, on one ticket
CostThe app and all permits are 100% free. Never pay an agent a “permit fee.”
Where to get itOfficial Nusuk app — Apple App Store, Google Play and Huawei AppGallery (publisher: Ministry of Hajj and Umrah). How to install & register →
Umrah permitPick a date and prayer-time slot. One active permit at a time; book again once it passes. Scan the QR at Masjid al-Haram. Booking steps →
Rawdah permitOnce every 365 days per person. Men and women have separate times. Confirm the visit 48h before; the QR appears 2h before. Booking & confirming →
Before you startValid Umrah/e-Visa, passport number, visa or border number, email + mobile. Wait 24–48h after the visa is issued for data to sync.

New · Nusuk Hajj

Registering for Hajj? Here's the whole platform, step by step.

Umrah and Rawdah run through the Nusuk app — but Hajj is booked on the separate Nusuk Hajj platform: create an account, verify your documents, add family members, choose a category, fund your eWallet, and book a package. Our new guide walks every screen.

Open the Hajj guide

✦ Companion app · theumrahapp.com

Get the free Umrah Guide app

Your pocket companion for the whole journey — step-by-step rites, authentic du‘as with audio, prayer times, and Makkah & Medina city guides. Free, offline, 10+ languages.

Get it onGoogle Play Download on theApp Store
The Umrah Guide app — prayer times, the Umrah guide, and city guides for Makkah and Medina The Umrah Guide app